Krieative is a website providing services www and sending you incredible lovely gifts & cards at your doorstep. All products, services and information displayed on Krieative.com are to put forward your order that you buy which shall be subject to the terms and conditions as listed below. Krieative reserve the rights to accept or reject your order and inform you by email regarding the confirmation of your order. After verifying your contact details, we will process your order.
Only members can use the site by signing in and assured of approving the terms & conditions of the company.
Krieative.com reserves the rights to end your membership and refuse to provide you with the authority to use the Site, if we find any unfavourable act against the company. Krieative.com provides you a true value of a product and its information.
If in case, your order is not dispatched and an incorrect information has occurred due to an error in pricing or product(s) information, your order will not be considered and we reserve the rights, to cancel the order for any reason and revert back to you through e-mail.
In case if you have given us incomplete information of delivery (i.e. wrong name or address) extra charges will be taken from you.
Krieative.com reserves the rights to confirm the information and other details provided by you at any time, and if your given information is not correct, we reserve the rights to reject your request of the given address or information.
The information that you give us at the time of registration of buying or listing process, through e-mail must be clear and correct.
International Shipping is provided as a service to all our worldwide buyers.
As we are a bulk shipper of customized products, the shipping companies provide us with discounted rates which we pass it onto our customers which save their cost on shipping without compromising on the services.
How long Krieative will take to deliver my order?
We need 3 - 4 days for make your product(depends on your product quantity) and Orders to Metro cities in India will get delivered in 1-3 days and to the interiors may take at least 3-6 days (Delivery Only in week days ). For international shippings, it will take 10 - 15 days. All orders are shipped from our Surat office, after your payment is cleared.
Does Krieative deliver products in rural interior areas of India?
We provide delivery throughout India for all online products, also in rural interior areas through speed post or registered post. It will take 8-10days to deliver any product in rural interior areas.
Are there any shipping charges on Krieative products?
Major client base we have is from UK / US / Canada / Australia / India.
So we have introduced one flat rate shipping for all the countries irrespective of the products quantity you order.
Please note that at the time of placing your order, the website may show the standard shipping rates to some countries which might not be able to deliver using standard courier services, in that case we will be informing the customers over email for additional shipping charges wherever possible.
What should I do if I have received a different order?
In case you have received a different product, or if the product was damaged in shipment, please contact us within 2 days through mail or customer care service and we will ensure that it will be replaced as soon as possible.
Please note: The Company will not cover delivery delays due to customer unavailability or if the given address is not valid. So to avoid further error or delays in shipment you are requested to submit your correct & complete details of your address followed by pin code & landmark. During festival time Delivery within 3-4 days is not possible, we guarantee to deliver the exact product which you have selected.
Cancellation by Krieative.com
Please note that there are some orders that we are unable to accept and they will be cancelled from our side. We reserve the right, to cancel the order for any reason. Like under any foreseen circumstances that may come in the way of your order that may be limitations on quantity available for purchase, error in product(s) or pricing information, or limitations of our credit department. We may also require information before accepting your order. We will contact you if in any case, your order is cancelled or any kind of information that is required to accept your order. If your order is cancelled after your credit card has been charged, the amount will be credited to your account within 4-5 working days.
Cancellations by the customer: Before Dispatch
In case we receive a cancellation notice from your side and the order has not been dispatched by us, we will cancel the order and refund the entire amount within 4-5 working days.
Cancellations by the customer: After Dispatch
On the other hand, on cancellation of an order after it has been dispatched from our side, the cancellation charges will become applicable that is courier charge. We expect that no difference of opinion will happen from your side regarding the cancellation. If the Product is once dispatched, it cannot be returned.
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis. In case the prices are higher or lower on the date of delivery not additional charges will be collected or refunded as the case may be at the time of the delivery of the order.